1. DEFINITIONS
“Company” means K’s Garage Newtown LTD
“Customer” means the person or entity requesting services
“Vehicle” means any vehicle delivered to the Company
“Works” means all diagnostics, repairs, servicing, and associated labour
2. CONTRACT FORMATION
2.1 A legally binding contract is formed when the Customer instructs the Company to carry out Works.
2.2 By delivering a Vehicle and/or authorising work, the Customer accepts these Terms in full.
2.3 These Terms override any conflicting terms proposed by the Customer.
3. AUTHORISATION OF WORK
3.1 The Customer authorises the Company to:
- Carry out inspections, diagnostics, and dismantling where necessary
- Drive the Vehicle for testing purposes
- Subcontract specialist work if required
3.2 Additional work beyond the agreed estimate will not be undertaken without Customer approval, except where immediate action is required for safety.
4. ESTIMATES & VARIATIONS
4.1 All estimates are non-binding and subject to variation.
4.2 The Company reserves the right to revise costs where:
- Additional faults are discovered
- Parts pricing changes
- Labour requirements increase
4.3 No variation shall proceed without Customer consent (verbal or written), which shall be contractually binding.
5. PARTS & MATERIALS
5.1 The Company may use:
- New OEM or equivalent parts
- Reconditioned parts where appropriate
5.2 Customer-supplied parts:
- Are fitted at the Customer’s own risk
- Void any warranty on related work
5.3 Title in all parts supplied remains with the Company until paid in full.
6. PAYMENT TERMS
6.1 Payment is strictly due immediately upon completion of the Works.
6.2 The Company accepts:
- Cash
- Credit/Debit Card
- BACS
- Online payment portal
6.3 The Company shall exercise a lien over the Vehicle and retain possession until full payment is received.
6.4 No Vehicle shall be released under any circumstances without cleared funds.
7. LATE PAYMENT & STORAGE
7.1 The Customer shall collect the Vehicle promptly upon notification of completion.
7.2 A grace period of 7 calendar days applies.
7.3 Thereafter, a storage charge of £13 per day shall accrue.
7.4 Storage fees:
- Form part of the total debt
- Must be paid prior to release
8. NON-PAYMENT & DEBT RECOVERY
8.1 In the event of non-payment, the Company reserves the right to:
- Retain possession of the Vehicle (lien)
- Charge statutory interest pursuant to the Late Payment of Commercial Debts (Interest) Act 1998
- Recover all legal, administrative, and debt recovery costs
8.2 The Company reserves the right to:
- Sell the Vehicle to recover outstanding sums (subject to legal notice requirements)
9. ABANDONED VEHICLES
9.1 Vehicles not collected within a reasonable period may be deemed abandoned.
9.2 The Company may:
- Continue to charge storage
- Issue formal notice
- Dispose of or sell the Vehicle in accordance with applicable law
10. DIAGNOSTICS
10.1 Diagnostic charges are payable regardless of outcome.
10.2 The Company does not guarantee that all faults will be identified in one inspection.
10.3 Further investigative work may incur additional cost.
11. MOT & PRE-MOT
11.1 MOT testing is conducted in accordance with UK law.
11.2 A pre-MOT inspection is advisory only and carries no guarantee of passing.
11.3 The Company accepts no liability for MOT failures.
12. WARRANTIES
12.1 Warranty applies only to parts and labour supplied by the Company.
12.2 Warranty excludes:
- Wear and tear
- Misuse, negligence, or accident
- Third-party interference
12.3 Warranty is void if repairs are carried out elsewhere without consent.
13. LIABILITY
13.1 The Company shall exercise reasonable skill and care.
13.2 Liability is limited to the value of the Works carried out.
13.3 The Company shall not be liable for:
- Indirect or consequential losses
- Loss of earnings or use
- Pre-existing faults
14. CUSTOMER OBLIGATIONS
The Customer must:
- Provide accurate information
- Remove personal belongings
- Maintain valid insurance where required
The Company accepts no responsibility for loss of personal items.
15. FORCE MAJEURE
The Company shall not be liable for delays caused by events beyond its reasonable control.
16. CANCELLATIONS
Deposits may be non-refundable.
Reasonable notice is required for cancellations.
17. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
Disputes shall be subject to the jurisdiction of the English courts.